A helping hand for helping paws

Eli NobleI brought home a seven-week-old adorable golden retriever puppy about two and a half years ago, and began a volunteer opportunity that would forever change my life. Eli (shown in the photo here), who I named after the quarterback Eli Manning, was one of 11 puppies from a litter who would go on to be trained to live with, and assist, an individual in a wheelchair.

Helping Paws is an organization in Hopkins, Minn. It began 25 years ago and has trained and placed more than 400 dogs. Its mission is to further the independence of people with disabilities through the use of service dogs.

When I decided to pursue becoming a trainer, I was interviewed by Helping Paws and they told me training a future service dog would be a big commitment. I had no experience, but I was sure this was something I wanted to do. I attended classes with Eli at Helping Paws every week and worked with him every day for the next two and a half years.

During the time Eli was with me, he learned to open doors, turn light switches off and on, pick up things that were dropped and even take clothes out of the dryer! We learned how to do these things each week at class. He loved to work, and was always eager to please.

Once a service dog is placed with an individual, it goes everywhere with its new owner. It was important for Eli to start going everywhere with me as part of his training.

I approached American Family about bringing Eli to work with me, and it was agreed I could give it a try, although this was something that had never been done before. I had to go through a process with Human Resources and my manager, Penny Dietz. She and my work group were very supportive, and before long, Eli had become a beloved member of our subrogation department! He was happy to lie under my desk and pick up things I dropped – on purpose – for practice.

Eli has graduated and was placed in October with a man who was injured in a diving accident and attends the University of Minnesota-Minneapolis. They have formed a great bond and are doing really well. The practice Eli had lying under my desk he now uses at college.

One of the things I have learned in talking with people who get service dogs is how much they enhance their lives. Not only are they getting a new best friend but they also feel like they are once again visible in society. Many people have told me that before they had their service dog, people were afraid to approach them or talk to them. With a dog by their side, they were more approachable and felt like a part of society again.

I want to thank American Family for allowing Eli to come to work with me. It was a win-win situation on many levels and I hope others will consider this very rewarding volunteer experience. 

by Ranae Noble on Tue, Jan 29 2013 6:50 am
Posted by Ranae Noble on Tue, Jan 29 2013 6:50 amRanae Noble is a subrogation senior adjuster for American Family Insurance.


Ann Noble said on Jan 31, 2013
What wonderful, generous act to make such a difference in someone's life! You should really be proud of yourself, and Am. Family deserves thanks for supporting your great contribution!
Jeff said on Feb 01, 2013
I imagine the hardest thing was letting Eli go after two years. Great story. Thanks for sharing. Makes me miss my golden retriever.
Karen Lehmann said on Feb 07, 2013
Ranae did a wonderful job with Eli.
We all miss Eli. I am proud to be Ranae's sister.
Karen Lehmann said on Feb 07, 2013
Ranae did a wonderful job with Eli - she dedicated many hours to Eli. We all miss Eli. I am proud to be Ranae's sister.

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