by Fri, Sep 05 2014 7:06 amon
Jim Shea has worked insurance claims for many years. He often asks simple questions. But, sometimes, the answers can be unforgettable.
by Wed, Aug 20 2014 3:53 pmon
We listen and are present for those affected by catastrophes – whether it be our customers or others. From the biggest storms to those we hear less about, Tim Rogers explains how American Family Insurance is always there when needed.
by Fri, May 30 2014 9:17 amon
Create a home inventory. It's a valuable lesson Britt Kinder learned from a family who lost everything when their home was destroyed in the Colorado Black Forest fire.
by Fri, Mar 14 2014 7:36 amon
What’s worse than dealing with property damage caused by storms? Being scammed by fraudulent contractors who don’t follow through with making repairs. Senior Field Investigator Jolene Cloyd shares her experiences, along with some handy tips on how to avoid contractor fraud.
by Tue, Mar 04 2014 11:10 amon
American Family’s story is your story – our customers. Whether it’s inspiring the pursuit of small business success, protecting what’s important or restoring what was lost – we partner with customers on the journey to achieve their dreams. Here are some of their stories from our 2013 annual report.